Wordpress Website Repair & Recovery

WebAuthorsGroup takes website recovery, restoration and/or repair seriously. A website can become compromised even when you’ve taken all the precautions necessary to protect it – it can happen. And when it does occur, you need someone there immediately to assess the damage and begin the repair process to get your website back up and running again as quickly as possible.

Should your website become compromised, consider WebAuthorsGroup to assess the damage and begin our recovery process to get you back up and running again. To provide you insight to our recovery process, we exercise the following steps:

Identifying the Hack

Detecting signs of hacking, such as unusual behavior, error messages, or suspicious files, is the first step. Use security plugins to scan for malware and vulnerabilities.

Taking the Website Offline

Temporarily take the website offline to prevent further damage and protect visitors from potential security risks.

Website Backup

If available, restore the website from a recent backup that predates the hack. Ensure backups are stored securely and regularly updated to minimize data loss.

Assessing Damage

Evaluate the extent of the hack by examining files, databases, and server logs via FTP. Look for unauthorized changes, injected code, or compromised user accounts.

Cleaning Up

Remove malicious code, backdoors, and unauthorized users. This often involves manually inspecting files, replacing corrupted files with clean copies, and removing suspicious plugins or themes.

Update Software

Update WordPress core, themes, and plugins to the latest versions to patch known vulnerabilities and strengthen security. Update outdated plugins, remove unused plugins and themes to reduce potential attack vectors.

Reset Passwords

Change all passwords, including those for WordPress admin accounts, FTP, hosting control panel, and database access. Use strong, unique passwords or consider implementing two-factor authentication for added security.

Security Measures

Implement security measures such as firewall protection, security plugins, regular malware scans, and intrusion detection systems. Consider recommendations of using a web application firewall (WAF) to block malicious traffic.

Educating Users

Educate website administrators and users about best security practices, such as avoiding weak passwords, regularly updating software, and being cautious of phishing attempts and suspicious links.

Reputation Management

If the hack affected SEO or reputation, take steps to regain trust and credibility. Remove any malicious content, request search engine re-indexing, and communicate transparently with users about the incident and steps taken to resolve it.

Preventive Measures

Proactively implement security measures to reduce the risk of future hacks, such as regular backups, security audits, limiting user privileges, and staying informed about emerging threats and vulnerabilities.

By following these steps diligently, we can effectively recover a hacked WordPress website, strengthen its security, and minimize the risk of future incidents.